The cloud is a network of servers that companies use to host and deliver services. Companies like Salesforce® are renowned for providing cloud CRM, and Google and Microsoft® offer email, calendars, file sharing, and more in their cloud ecosystems.
Cloud services eliminate the need to maintain complex and increasingly outdated hardware and pay expensive technicians for time-consuming repairs. The phone systems of old rely on PBX hardware in this fashion. Now, businesses of all sizes can get much more than a phone system with RingCentral cloud communications. Voice is only the tip of the iceberg, and other features available include conferencing, fax, team messaging, and much more. Security and reliability standards are high, while costs are drastically reduced.
There always are questions related to cloud-based phone systems.
How is a cloud-based phone system different from my existing service?
You have a basic phone service through your local carrier with a traditional hardware-based PBX, along with a tiny room somewhere in the back of your office filled with wires that some IT expert needs to manipulate every time you hire a new employee or make a change. With the cloud, all of this hassle goes away. No more PBX hardware. With a cloud-based solution, you can configure your phone system—add new lines, change your answering services, or record a greeting for callers – all from an easy-to-use web interface or your smartphone. Every change you make, from setup to adding new offices, is instant and as simple as clicking your mouse.
What are the benefits of a cloud-based system?
Cloud phone systems provide four primary benefits to businesses:
- Rich functionality
- Cost savings
- Ease of setup and use
- Scalability and flexibility
There are various other questions about Cloud-based Phone systems for our businesses such as:
- Do I get to keep my phone number?
- Do I need special equipment?
- How reliable is the cloud?
- But what if my internet goes down?
And many more.
Download and read the entire whitepaper to get the answers of these questions and make a well-informed decision before shifting to a cloud-based phone system for your business.
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