Digital transformation is changing the face of IT. IT now needs to help the business move at the speed of the digitally driven market. It can do this by supporting continuous innovation while simultaneously running its own core business. Maintaining stability, performance, compliance & security and controlling costs. The technology backdrop is in almost constant flux:
- Cloud is mainstream
- Internet Of Things (IoT) devices are proliferating
- Containers are making fast inroads
- The mobility trend continues unabated.
Autonomous Operations for hybrid IT with Operations Bridge
We are now in the midst of yet another technology-led disruption. With cloud now firmly in the mainstream, infrastructure is increasingly ubiquitous and “power” has shifted from IT-centric I&O teams to business-centric application teams. IT is effectively splintering into a bi-modal organization. On one side is the traditional mode which focuses on stability and continuous incremental improvements to business-as-usual processes. On the other hand is DevOps, which focuses on agility, innovation, experimentation, and market disruption.
A collaborative and transparent relationship between these two modes is now the key to sustaining an adaptable enterprise. Furthermore, these modes should be capable of thriving in this dynamically changing business environment. As companies are modernizing their systems of engagement with DevOps, they still need to deal with security, compliance, service levels, and user experience. To bring these two worlds together, an organization needs close collaboration between I&O, application teams, and the lines of business.
The Operations Bridge, a long-standing paragon of I&O, still plays a key role here. However, to continue to deliver value, I&O must transform the Operations Bridge, making it capable of supporting both modes with continuous and Autonomous Operations. If I&O can’t make this happen, application teams are ready to solve their own challenges, leading to two or more disparate IT management stacks with incompatible processes and a slew of custom integrations.
This whitepaper discusses these challenges, their impact, and how I&O can modernize the Operations Bridge to thrive and evolve into a stronger business partner.
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