Becoming an IT hero:
Information Technology professionals need to find tools that offer excellent usability with nearly transparent security features before a rogue employee becomes the organisation’s weakest link no matter how unintentional.
According to a recent survey, nearly 60% of workers think the collaboration tools IT provides aren’t useful. Moreover, what do these employees do when they’re unsatisfied with the tools that the company sanction? Well, they go rogue.
Now, in the modern-day workplace, it’s more and more common for the lines to smear between what tools and apps are suitable for business versus those that are best left behind.
There’s the good news:
The tide is shifting. Many of today’s modern collaboration solutions can meet the needs of all employees by delivering many of the features necessary for anywhere, anytime collaboration with a seamless end-user experience. IT has reason to rejoice, too. A collaboration tool that makes you and your employees happy.
Any Info-Tech pro knows why this behaviour; often called Shadow IT, is an issue.
While many consumer tools often have excellent usability, they aren’t usually built to offer the security, speed and functionality required for professional use. Even so, business managers are using the rapidly evolving forces of cloud computing, social media and information management to adopt new technology before Info-Tech departments even have a chance to discover that. This leads to employees working with free applications, as well as their personal laptops and smartphones—often without Info-Tech’s knowledge.
However, the news isn’t all that bad. Info-Tech departments have the power to change the way the rest of the business perceives them. Their value should lie in an intimate knowledge of their business and a unique capability to leverage the appropriate technology. Furthermore, by combining this knowledge with the velocity and culture of the cloud, IT can implement user-friendly tools their co-workers’ love, enabling their organisations to work effectively, go to market faster and differentiate themselves in the marketplace.
Hence, start by looking for these four essential elements in this white paper:
- CUSTOM APP DEVELOPMENT
- ALWAYS ACCESSIBLE
- CENTRALIZED COLLABORATION
- SHARED CONTROL
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