Blog

9 Best Real User Monitoring Tools

Real user monitoring is a digital experience monitoring solution for tracking and optimizing end-user experience and website application performance proactively. A real user monitoring tool performs web monitoring by testing and verifying those end-users activities. It gathers and analyzes the data from the JavaScript embedded in the visited pages. The RUM tools process your data […]


Real User Monitoring Tools
Published By - Kelsey Taylor

Real user monitoring is a digital experience monitoring solution for tracking and optimizing end-user experience and website application performance proactively.

A real user monitoring tool performs web monitoring by testing and verifying those end-users activities. It gathers and analyzes the data from the JavaScript embedded in the visited pages.

The RUM tools process your data from live-user sessions to generate accurate browser-user insights.

They provide granular visibility while monitoring user behavior and experience in real-time.

The real user monitoring tools also analyze the trends and third-party impact on your mobile, website, or webapp loading time.

Here, we have listed out the nine best real user monitoring tools for you

Akamai

Formerly SOASTA, Akamai mPulse provides real user monitoring of web pages by tracking and measuring the end user’s data.

mPulse resolves performance issues by collecting data in real-time, directly from the browser in every user event. Its features include:

  • Advanced predictive analytics
  • Aggregate Resource Waterfall
  • Data storage for 13 months for historical analysis
  • Real-time alerting
  • Single-page application support

AppDynamics

AppDynamics Browser RUM works on delivering maximum user experience with its browser and mobile RUM solution.

It analyses your data to examine what is slowing down your page load time.

AppDynamics provides two RUM solutions to choose from, according to your needs;

  • AppDynamics Pro
  • AppDynamics Lite

It is an end-to-end performance management solution that helps you quickly identify the application and transactional errors.

It offers multiple benefits, such as:

  • Significantly reduce the Mean time to repair (MTTR)
  • End-to-end visibility
  • Responds quickly with in-depth insights to individual user experience
  • Code-level insights

Catchpoint

Catchpoint provides accurate real user monitoring with proactive monitoring & troubleshooting solutions.

It offers quick and easy identification of errors by crunching the right data that affects the real user experience.

It helps you optimize performance while providing you with an accurate view of the user’s behavior. Catchpoint RUM also offers:

  • Engagement estimator
  • Flexible solution deployment
  • Fully customizable data and reports
  • Integrated synthetic and real user monitoring
  • Site reachability diagnostics

Dynatrace

Dynatrace RUM tool captures all the performance and user behavior data to generate real-time visibility of user experience.

It enhances digital experience monitoring by providing you with monitoring and tracking the application performance in real-time.

With the geo-location breakdowns and UX ratings, you gain behavioral intelligence with a complete insight into the end-user experience. It offers:

  • A complete 360-degree visibility
  • Gapless insight.
  • Proactive troubleshooting
  • Real-time AI-powered, full-stack, automated analysis.

Micro Focus

Micro Focus’ Real User Monitoring is a powerful solution to help diagnose real-end user performance problems in production.

It allows drill-down to the specific app version, device, user flow, 3rd party service, or code that’s causing the trouble.

For a complete end to end experience, Micro Focus RUM supports both physical and virtual environments. Its benefits include:

  • Increased flexibility.
  • Enhanced security and confidentiality.
  • Predictive alerting to avoid outages.
  • It supports over 20 application protocols and applications.
  • UX session replay.

Pingdom

Powered by Solarwinds, Pingdom is a reliable website monitoring software that provides high visibility into your end user’s interactions and experience in real-time.

It’s a quick and accurate monitoring solution with a simple dashboard. It has a 14 days free trial that includes both RUM and synthetic monitoring services.

Pingdom’s key features also include:

  • Discover and Compare Usage Metrics Over Time.
  • Easy to share and customize reports.
  • Granular visibility with advanced filtering.
  • Live mapping.
  • Troubleshoot performance issues from the end-user perspective.

Raygun

Raygun’s Real User Monitoring software for web and mobile generates deep insights into actual user experiences. It provides full visibility by analyzing the correct set of data proactively identifying the issues.

It helps improve application performance and measure the trends for maximum user experience. It also offers the following benefits:

  • Custom alerts and reporting.
  • Identify and diagnose poor front-end performance faster
  • Advanced filtering to sort data by browser, geography, or device, and more.

Sematext

Sematext is a quick and easy to use RUM solution provider with 360-degree visibility to enhance your front-end performance.

Sematext experience works on detecting anomalies and providing proper and timely alerts. It processes data from real user sessions for reporting and analysis.

Sematext RUM tool provides a website or webapp monitoring and optimization services with individual user sessions and page-level specific insights.

  • Full resource waterfall views
  • Monitor Your Apdex Score
  • Quickly troubleshooting the user-reported issues.
  • Real-time Automatic Alerts
  • Support for Single Page Applications

Uptrends

Uptrends’ RUM is simple and easy to install tool for real-time data analysis. It has a free 30-day trial, after which you may choose from any of the basic or advanced website monitoring offers.

It offers API and server monitoring and supports Multi-Browser Monitoring. It’s a highly customizable platform with a compact dashboard and quick reporting options. Its benefits also include:

  • Highly customizable dashboard.
  • In-depth page views vs. performance analysis
  • Load time breakdown per dimension.
  • View the geographical distribution of users.

Conclusion

The market isn’t just limited to these nine real user monitoring software. There still are many other RUM tools that might fit better with your company’s requirements. You might consider any of these excellent open-source software too;

  • Sentry (Developer)
  • Boomerang
  • Cognizant CXOptimize

In this digital world, it is crucial to always keep a sharp eye on your user’s digital experience.

Real user monitoring tools help you attain just that. Organizations, big or small, need to understand the importance of real-user monitoring tools.

Figuring out the correct RUM tool is a serious undertaking. So, before making a decision, it’s essential to understand your goals, needs, and available resources clearly.


You May Also Like To Read-
List of 11 Best Synthetic Monitoring Tools

Kelsey manages Marketing and Operations at HiTechNectar since 2010. She holds a Master’s degree in Business Administration and Management. A tech fanatic and an author at HiTechNectar, Kelsey covers a wide array of topics including the latest IT trends, events and more. Cloud computing, marketing, data analytics and IoT are some of the subjects that she likes to write about.

We send you the latest trends and best practice tips for online customer engagement:

Receive Updates:   Daily    Weekly

By completing and submitting this form, you understand and agree to HiTechNectar processing your acquired contact information as described in our privacy policy.

We hate spams too, you can unsubscribe at any time.

Translate »
Social media & sharing icons powered by UltimatelySocial