The parameters set by modern technologies over the past few years have also shifted the working environment of the organizations’ business and its people into a new direction.
From the communication channels to solutions and procedures, technology has helped businesses to cover multiple grounds and restructure themselves.
Along with their businesses, organizations are inclining themselves towards technology for smarter workplace design and workplace transformation trends.
What were the Major Digital Workplace Trends in 2018?
2018 officially marked the transformation of workplace demographics and the evolving needs of a multi-generational workforce.
The following covers some of the significant technological advancements that clearly shined over the workplace in 2018 and are still up and going for more in upcoming years:
AI gained importance with its wide range of applications and its ability to integrate with other technologies. AI helps SMEs do different tasks in better ways, making them more relatable to modern and productive ways.
The non-exhaustive list of how AI contributes to setting smart workplace stations includes its contribution to; customer relationship management by generating better customer insights, personalization, chatbots, customer service automation, and useful predictions & omnichannel experiences.
Blockchain and BaaS
Blockchain generated some pretty amazing ways for workplace education, training purposes.
It generated new solutions for the HR department like in credential verification, payroll management, and creating a professional decentralized data exchange securely.
Furthermore, it creates more transparency for all stakeholders and organizations. Blockchain as a Service is still nowhere near its full potential and will continue to rain its new solutions on office work and its inhabitants.
New Technologies in the Workplace
Smart spaces are setting a standard for smart offices.
This trend is given a boost with the integration of elements, including new methods and services with various devices.
This trend is intensifying rapidly in the workplace. The smart everything concept is being utilized in identity access management, like in conference rooms.
The concept is to make intelligent work and living environments using digital transformation and automation.
And furthermore by integrating a set of channels and tools to boost space efficiency at multiple levels including security, communication, regulating public spaces, and personalization in the workplace without dissenting with privacy or organization policies.
“A digital twin is useful in simulating real-world conditions and analyzing how it responds to changes and thus improve operations and assess with significant alterations.”
More organizations are getting their hands on this technology.
The digital twin method helps generate real-time data by connecting digital devices and processes by pre-planning at lower costs by utilizing simulations for futuristic products.
This assists offices in analyzing and predicting the challenges early and looks out for more advanced solutions, preventing downtime, and develop better products and new opportunities.
The IoT established its root in many areas in the previous year in workplaces with its usage in Real-Time operating systems.
Architectures and processors supported by IoT technology explaining competency concerning security and encoding, power consumption, OS support, firmware & embedded device management.
Furthermore, the IoT can support the integration of data and information processing while being in control through various transportation systems. That led to the experimentation of multiple IoT related gadgets in the workplace.
Machine learning continues to be a trend to watch over and is affecting how we work, live, learn, and get entertained.
Natural Language Processing (NLP) is also one of the components of AI, which basically, helps bots in humanizing its ability to interact while communicating with humans.
For more proactive HR tactics, NLP is used in saving hours on analyzing inbound resumes & screening candidates.
It also creates a non-biased environment among the candidates and thus may help in increasing the diversity between the employees.
Many workplaces continue to use AI and its many subsets to automate, communicate, integrate, store, and secure in many ways without even realizing it.
This makes the processes to gain speed, optimize operations, plus manage and monitor its employees. It provides smarter automation assistance in everything from internal mailing processes and content creation to industrial manufacturing.
Machine learning algorithms help in detecting fraud in the future.
By creating an analysis based on past transactions, errors, network information & data, machine learning algorithms can identify the pattern to spot errors and prevent fraudulent transactions in real-time.
Intelligent Edge solutions work over the data generated by IoT devices and analyze it there itself (in the edge of the network and thus known as edge computing) without the need of sending it to long data centers route first. This lets organizations analyze data in near real-time.
Major service providers are providing a connected modern workplace solution. For example, HPE and Accenture, for designing connected advanced workplace solutions, operating at the Intelligent Edge.
It enables cutting-edge digital technology for:
- Seamless visitor registration
- Finding directions to offices
- Frictionless optimized collaboration through the network
- Personalized workplace applications
- End-to-end security for all BYODs
So many new technologies in use may raise many security concerns. Now those technologies are primarily being improved to remove any cyber or other data threats.
The recent updates are gaining the trust of workplaces to rely upon different techs like hybrid cloud options and meshing services.
The abundance of software available has led companies to invest in different tools to meet the needs of the diversified workforce.
Signs of progress justifies that technology and their applications innovations in our everyday lives as well as in businesses are right on track
We have reached an era that contains a shed load of techniques and many new innovations in the queue. Service providers and researchers are starting to dig into technologies in hype such as:
- Quantum Computing
- Bots and Virtual Assistants
- Soft Computing
- Augmented and Virtual Realities
- Robotic Process Automation (RPA)
- Smart Dust
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